Wonga compensation claimants may lose out due to automation plan

Payday loans

Administrators winding up payday lender are devising a computer-based tool to decide whether claims are valid

Administrators for Wonga, the controversial payday lender which went bust this year, are planning to automate the process of judging thousands of outstanding compensation claims, leading campaigners to voice concerns that some customers could lose out.

Accounting firm Grant Thornton is in the process of winding up Wonga, after it collapsed in August under the weight of costly claims for compensation over mis-sold loans.

Related: Where did it all go wrong for Wonga?

Related: Wonga was bad, says Michael Sheen. But even worse lenders could now move in

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